Zillow Reviews

Wonderful to Work With

I highly recommend Infiniti Mortgage. Heather and her team were an absolute delight to work with. I had multiple delays with my closing and Heather was very informative, helpful, and proactive in updating the financial aspects of the transaction as the closing dates shifted. I definitely credit Heather in making, what could have been a very stressful process, an extremely enjoyable and positive transaction. Thank you, Heather and Agnus!

– KSchwartz (Zillow.com)

Extremely helpful

Heather was very patient and knowledgeable. She helped us close on time when we change mortgage types halfway through the buying process. Without her hard work and kindness we wouldn’t have been able to move in to our new house on time

-Alex (Zillow.com)

Best in the Biz!

Heather Prather and her fantastic team at Infinity Mortgage are the best in the business. I have worked with Heather on both my home purchase and refinance. Every step of the way, Heather provides attentive professionalism and quality service that puts Infinity Mortgage in a class unto its own. So whether you are a first-time homebuyer or shopping for a great rate and want a first-class experience, I highly recommend Heather and her team.

-NMHomeOwner (Zillow.com)

Incredible service!

I have worked with Heather a couple of times and I cannot recommend her more! Her communication is excellent, she is always accessible, and she works hard to get the best deal she can for you. I have never felt pressured to do something I didn’t want and I’ve come out with some excellent deals. I recommend Infiniti Mortgage 100%!

-Paula Gonzales (Zillow.com)

Highly Recommend

Heather was awesome to work with. Completed a refinance with a great rate. Heather was the most professional and kindest person I have ever dealt with. Communicated regularly with me to let me know where everything stood. She made the whole process completely easy for me.

-Andrea O (Zillow.com)

great experience

Everything was done in such a professional and timely manner. They are the best. Would recommend to any one looking to buy or refinance. Keep in touch with me the whole way.

-norie grissom (Zillow.com)


What I am about to say about Mrs. Prather is not a cliche. She has been an answer to prayer for my family. From the very second that we began to work with her, it was an ongoing, diligent press on her behalf to getting us the best deal possible. She got me qualified on a VA LOAN and we literally CLOSED IN 30 DAYS. If you hire this lady to work for you, BEWARE, she is going to be very honest and sincere and you will experience a rare high level of integrity. PS- Thank you Mrs. Prather for the extra present you gave us at closing. YOUR THE BEST!

-JeanelleRamos (Zillow.com)

The best!

Everything went as good I as I could ever hope for. Everything was so quick and painless. Started the process and closed within a month. It was wonderful to work with someone so efficient.

-doocies (Zillow.com)

Excellent Service!

After going 2 rounds with a National Lender (that promises to rocket through the process), I was consistently frustrated by their title co. I started to look locally and found Heather @ Infiniti and being a professional myself, was immediately impressed with the personal service and constant contact. We had a couple of bumps, but she was able to go to bat for my wife & I and got things worked out. We re-fi’d with the rate we wanted and in the time frame we needed. I would ABSOLUTELY recommend Heather and her team @ Infiniti Mortgage if you want it done right the first time!

-rstand1643 (Zillow.com)

Fabulous customer service!

From start to finish, our experience with Heather was wonderful. I was impressed the most by her accessibility. No matter what question we posed or what situation was brought to light, Heather patiently, kindly and thoroughly explained and took us through the process. I honestly don’t know how her service could be improved upon.

-mlohmann3 (Zillow.com)


Heather was extremely helpful in making sure we had all of our paperwork together. She also contacted us as a heads up to be on the lookout for emails

-Plumco (Zillow.com)


Heather Prather and her team are unmatched in their skills and expertise. My fiance and I just bought our house in just a little over a month with the help of Heather. She is extremely knowledgeable, helpful, and kind. My favorite thing about Heather is that she works quickly without any runaround. I highly recommend Heather and her amazing team at Infiniti Mortgage.

-alohmann5 (Zillow.com)

Nothing could have been better!!!

Heather is extremely helpful and supportive in meeting the needs of the borrower.

Heather takes into consideration the needs of the borrower and shows concern and care to her clients.

-shanna505 (Zillow.com)

Infiniti Mortgage can get you the best rates and is easy to work with.

Heather Prather, at Infiniti Mortgage, found us the best rates and the lowest closing costs for our refinance. We were able to go from a 30 year mortgage with 25 years left, to a 15 year mortgage, so that we will be done paying off our house when we are ready to retire. Heather is clear, friendly and fast. She can work with you over email and phone if you don’t have time to go to her office. I highly recommend her!

-sandraschaad (Zillow.com)

What a GREAT experience

My wife and I decided to refinance our home. I went online and filled out one of the online rate requests. I was then told I would be contacted by several lenders. I was ok with this until I was contacted by several companies that obviously did not care about me nor did they want to give out rates until I gave them permission to pull my credit. All I was trying to do was get some rate information. THEN, I was contacted by Heather with Infinity Mortgage. She was very professional. She gave me the rate information I requested as well as some other great advice that I used when I was dealing with some of the other lenders. My dealings with Heather were very professional, she was definitely looking out for my best interest and her advice was spot on correct. I will definitely recommend her to others and I will use her if I purchase other rental properties.

-Bryan Nigg (Zillow.com)

Great Service

Heather is so helpful and really makes you feel like you are in good hands. We have worked with her twice now and she really goes above and beyond to help her clients get the best possible rate and make the transaction as smooth as possible. Highly recommend!

-user0610781 (Zillow.com)

Wonderfully Professional

Heather took care of everything , and then explained all the details to make sure we knew exactly what was going on. She scheduled all our appointment with the title company and let us know about any communications and e-mails we may have to respond to. Heather provided us with a complete list of documents needed to make this procedure easy.

-abqwades (Zillow.com)

She’s a Pro

Heather Prather knows her stuff, is professional and responsive, and engenders confidence. We have worked together on two (maybe three?) occasions, and she has been great each time. I have referred her to others and will continue to do so.

-jefeblanco4 (Zillow.com)

Go with Heather

Heather rocked. She got us a low rate with minimal fuss. Saved us a ton of money.

We’ll pay off our mortgage way sooner than expected, paying far less than we would have otherwise, and our monthly payment hardly went up at all. Not to mention no more FHA mortgage insurance, which was expensive and not paying down the loan.

-charleshughson (Zillow.com)

Great Lender

Very good on details and very efficient in getting things done. We had no problems with any of the interactions. There was very personal attention for all parts of the process. Would highly recommend. Have sent several people to Heather and they have all been very satisfied. Best experience I have had in the housing market.

-drjrcornfield (Zillow.com)

Incredible Service

Heather was awesome. The whole process took only a few days and I was closed before interest rates went up again. I have used Heather before for a refinance and she was awesome back then.

-cpeifer57 (Zillow.com)

Best and Easiest Experience

Heather was very helpful with my refinancing process. She was able to help me fast and stress free. Best experience I have ever had with a mortgage. She worked hard to get me the best options available and also worked around my schedule which I was very happy about. I would recommend heather to anyone! She is honest and reliable.

-evelasquez6542 (Zillow.com)

Outstanding Service

I cannot thank Infiniti Mortgage enough for helping us purchase our new home! This is my second time working with Heather and I wouldn’t hesitate to call her again! She is professional, knowledgeable, detail oriented, and is always looking out for our best-interest! She helped secure the lowest interest rate possible, with almost zero closing costs. She kept us well-informed from start to finish and ensured there were no surprises along the way. It has been a real pleasure working with Heather (again)! I would highly recommend Infiniti Mortgage for anyone looking to purchase or refinance a home!!

-user48997646 (Zillow.com)

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New Mexico MLS ID #187935 - #224396