Heather was a dream to work with, she explained everything to me as a first time homebuyer and ensured that I felt comfortable with every choice I made. Throughout the process, Heather was always on top of the ball with the paperwork and would call or text me to update. It was always a pleasure speaking to Heather because of how genuine she is. For her, she truly cares about each client she works with and has the best rates in town. She is a gem and I will be recommending her to all of my friends and family.
– Caroline Carpenter (Zillow.com)
Amazing Service! Highly recommend.
Working with Heather and her team made my loan/lending process very seamless. She educated me, answered all my questions and made the effort to communicate any developments in my loan process on a daily basis. She did an awesome job working with all other partners of the loan process, real estate agent, title company, insurance company to ensure every item was delivered on time. I highly recommend Infiniti Mortgage LLC.
– AG Bortokovshoghi (Zillow.com)
Heather is Amazing!!!
Heather is fantastic! She was on top of our home buying experience from our initial offer all the way through closing and made our home buying experience about as stress free as it possibly could be. Anytime I needed a question answered (and it was my first time buying a house so this was embarrassingly frequent), she usually picked up on the second ring and if she couldn’t answer she called me back within an hour. At no point throughout the process was I or my real estate agent waiting for her to do anything, although I hear this is a common problem. Typically it was the opposite and she never seemed impatient.
Her expertise in the business is evident – the initial ballpark estimates of what my mortgage payment would be based on purchase price were within 50 bucks of my actual mortgage – and she made sure to call me to explain anything I needed to sign. What made her really special however, was when my wife misunderstood what we could and couldn’t do during the process and bought a car (which could have ruined everything), Heather dropped everything and jumped through hoops all day to get us back through underwriting with no ill effects. We even closed a week early!
If you are looking for someone to help with a home buying experience that makes a special and concerted effort to make it as stress free as it possibly can be, I can’t recommend Heather Prather enough!
– Chris Jones (Zillow.com)
ONLY USE THE BEST
Heather and her team were very professional and caring. I was referred by several of my coworkers that were very satisfied. When it comes time for a refinance I will only use them. Can’t say enough good things about my experience. Thank you!
– K Doege (Zillow.com)
Fast, friendly and very helpful.
The team at Infinity Mortgage helped us buy our second home and they weren’t only fast, friendly and helpful, but they brilliantly helped us strategize our situation to best suit our needs.
– Kyle Young (Zillow.com)
Fantastic and thorough!
It was truly a pleasure to work with Heather! She was extremely prompt and thorough. I would 100% recommend her to anyone looking buy a home, especially first time home buyers.
– Katelyn Bates (Zillow.com)
After doing a Google search, looking at reviews, and contacting a few lenders, Heather and her team at Infiniti Mortgage followed up with me almost immediately. It was clear after our first conversation Heather was highly invested in getting to know me and meeting my needs. This commitment continued throughout my house buying process. She was easily accessible, kept me informed throughout the entire process, and explained everything. She is a gem, and I have recommended her to my friends and family.
– AM Koch (Zillow.com)
Heather is amazing!!!
I could not have been more satisfied with Heather!!! She was perfect with all her help and answered every question I could have!! Heather helped me get my dream home!!!!
– E Colvin (Zillow.com)
Very happy with everything, Heather was very nice and helpful. She went out of her way to always make me feel comfortable and she made everything very easy to understand I highly recommend working with Heather and Infiniti mortgage it is a great place to get a house and great customer service.
– JMF (Zillow.com)
I have been extremely fortunate to work with Heather from Infiniti Mortgage. She was extremely prompt, upfront and very helpful in procuring a loan for the purchase of my home. She kept me informed every step of the way. She responded to me quickly and provided much needed guidance through every step of the process. She helped make buying my home a quick and pleasant experience.
– Mel Russell (Zillow.com)
Infinity Mortgage has been our go to mortgage company for many years and we recommend Heather and her team whenever possible. When buying our first property years back, my husband and I had some challenging obstacles and we were very impressed at how Heather was able to navigate and make our deal go through. Cannot speak highly enough of their professionalism and knowledge!
– kasiasibiga (Zillow.com)
YOU CANNOT GO WRONG USING INFINITI MORTGAGE!!!!!!!
Working with Agnes and Heather with Infiniti Mortgage is always a seamless process. They are professional, knowledgeable, and their customer service is Top Notch!
– 1mohrkat (Zillow.com)
Infiniti makes it happen!
There are countless mortgage lenders in the US, but few that combine competence, customer service and friendliness into each customer’s experience. We could not have done this transaction without Heather and her team.
– David F Pritchett (Zillow.com)
Best mortgage experience
My husband and I recently purchased a home and it was the easiest experience of ever had. Not only was a rate lower than expected but Heather got our loan close in less than two weeks. I would highly recommend Heather and her team.
– Kristen Vicari (Zillow.com)
Highly recommend for all Mortgage needs
I have closed several loans over the past 5 years and Heather always delivered excellent service. It doesn’t matter if it was a purchase or refinance she always had the lowest closing costs and gets the loan closed in less than 3 weeks. I would highly recommend Heather for your next Mortgage.
– Rocco Vicari (Zillow.com)
Heather is AWESOME
Most professional and helpful! Went above and beyond to help satisfy every single aspect of our buying experience! Made everything easy and easy to understand!
– BJ (Zillow.com)
Heather has been great to work over the past 3 years. This is someone with integrity and amazing professionalism. It goes a long ways to work with someone who you can trust. I highly recommend working with her.
– Z User (Zillow.com)
Heather Prather and Infiniti are the top choice for a mortgage broker
Infiniti Mortgage, Heather Prather, and her staff provided excellent service and expertise. Heather and her staff always professional, efficient, and knowledgeable and took the time to step us through the steps to a successful loan and closing. Heather got us a terrific rate. The online signing and paperwork process was efficient and easy.
– ABQ Family (Zillow.com)
Heather is very professional and compassionate person to work with. She made my experience of buying my home stress free and everything went very smoothly obtaining my loan.
– Angela Maes (Zillow.com)
Infiniti Mortgage was a good choice
Heather was fantastic to work with, and her associates responded quickly to my questions. The process was made quite pleasant due to their kindness and professionalism.
– Mike Farinacci (Zillow.com)
Heather for President!!
Heather is an absolute delight to work with. 3rd time buying a home and the easiest process this time. Her upbeat, kind demeanor made every call exciting to answer. Please do not pass up the opportunity to work with this amazing group! I’d give 10 stars if I could! Thank you so much!
– Brei (Zillow.com)
Heather is one of a kind!
If I could give Infiniti Mortgage more than 5 stars I would! My husband and I are first-time homebuyers and had a little different of a situation when it came to our home purchase. I happened to find Infiniti online and am SO glad I did. Heather is one amazing woman! She was extremely thorough and helpful. She answered all of our questions every step of the way and made sure we knew what was going on at all times. She was also quickly responsive which I appreciated. Heather is one of the kindest, most easy to work with human beings I have ever met. We closed on our house last week (while my husband was sick). Although the end of her job was done she still called me to check in on him after the fact. I appreciate Heather and Infiniti Mortgage so much! Thanks to them, my husband and I finally own a home. If you are contemplating working with them, please do it. I promise, you will not regret it!
– Christina Primaveri (Zillow.com)
Excellent and Friendly
Heather was an absolute pleasure to work with. Every matter encountered was dealt with expeditiously. Heather is a true expert and professional in her field and with love to work with her again in all my home buying and selling needs.
– Chris Cruz (Zillow.com)
A pleasure to work with!
Highly recommend! Heather is the absolute best. We worked with her years ago on the purchase of our first home, and then refinanced with her when she called with a killer interest rate. We used her again for the purchase of our new home and she was able to lock us in at a great rate even with all the current market volatility. She explains everything in great detail and is extremely responsive to calls/texts and emails. Heather and her staff are all super friendly and an absolute pleasure to work with!
– Davita and Andy (Zillow.com)
Amazing! Absolutely the BEST!
The process was amazing. From the moment we found the home to closing, Heather made us feel secure that we were on the right track. The process was quick, rate was lower than expected and we were in our new home in 19 days. From offer to close! I would recommend this team to anyone seeking to find a home! THE BEST!!
– Malcolm & Marcey Ric (Zillow.com)
Great person to do business with
We just completed our transaction with heather and it was a pleasure to do business with her. She was very professional honest and prompt. She never gave us any excuses just results.
– JW Wesco (Zillow.com)
Heather is an incredibly diligent, hard working, and professional lender to have on your team. She went above and beyond in communicating and answering my questions. I would recommend her to everyone who wants to work with a true professional who has invaluable experience.
– Andres (Zillow.com)
I hesitate to write this review, because if everyone finds out how incredibly diligent and proficient Heather is, she will be too busy to help me in the future! I was mostly impressed with her professionalism and how personal she is. She ACTUALLY answers the phone too. In a day where customer service is going out the door, Heather makes up for it. I absolutely love her, not just as a Broker, but hopefully as a friend in the future!
– Lycee Anaya (Zillow.com)
We have been using Infinity Mortgage for over 15 years for every one of our mortgages, whether it was refinancing our primary residence or purchasing our investment properties. Their work and reputation are impeccable. They are professional, knowledgeable, and were extremely helpful!
We got the best rates, the best service and the process was so easy. We would never use anyone else, Thank you Heather for taking such good care of us!!
– Christy (Zillow.com)
Heather was absolutely awesome from beginning to end. Very knowledgeable, professional, and personable. Start to finish, I closed in under 3 weeks. The process was easy and Heather was very efficient. I cannot say enough about my overall experience with Infiniti. I highly recommend Heather. Simply amazing.
– Richard (Zillow.com)
Straight-shooter- Best Mortgage Broker in NM
Heather is very knowledgeable, open and honest about the financing process. Her soft skills are amazing and she makes the process of obtaining a loan comfortable and stress free. I have experience with other bad mortgage brokers in town and online, but Heather is top-notch. I will only use Infinity and I always recommend her to my friends and family. Her explanations are easy to understand and there are no surprises. I cant encourage enough that all NM home buyers talk to her first instead of going with the realtor’s broker. Plus the rates she is able to procure are great and she has good recommendations on things such as home insurance.
– ZV Gonzales (Zillow.com)
Heather has made the mortgage process as seamless and easy as I could possibly imagine. From the time I first contacted Heather to get pre-qualified, she was able to break down the process into easy to follow steps which put my mind at ease during this busy time of life. She has been timely, attentive, and assisted us in being able to close a week earlier than planned. She is very kindhearted and a pleasure to work with. I would recommend Heather to anyone without hesitation.
– Shane Hancock (Zillow.com)
From start to finish, Heather and her team are awesome. Heather patiently and professionally guided me through every step of re-finance. Heather was always quick to respond to questions, and she kept me informed throughout the entire process. Thank you, Heather!
– DH (Zillow.com)
Heather Prather and her team were phenomenal in navigating our loan from start to finish!! Authentic, efficient, precise, and communicative, Heather is a true professional and a real credit to her profession. Thank you Heather and Infiniti Mortgage!!
– Edward Sessa (Zillow.com)
I’ve been through the mortgage and refi process a number of times and can honestly say I’ve never had a more pleasurable experience than I did with Heather at Infiniti mortgage.
Heather was constantly working to find me the best loan option for my situation and ultimately got me locked in at a better rate than when we began the process. Awesome.
Infiniti hit a home run for me and I know can do the same for you. Give them a call, you won’t regret it!
– Eric Spagnoletti (Zillow.com)
Heather Prather Infiniti Mortgage
Heather was a delight to work with. We have used her services before and found her very knowledgeable, friendly, and professional in all aspects of her business. We would recommend her, she knows her stuff.
– Janel SD (Zillow.com)
Always a great experience
This is the second mortgage that Heather and staff have done for me.
They make the process easy to deal with. I find in this day and age people
say they will do something and it never happen and that’s not the case with Heather.
When she says I will do this she does it. Simple ! I like doing business with her.
– Butch (Zillow.com)
Wonderful to Work With
I highly recommend Infiniti Mortgage. Heather and her team were an absolute delight to work with. I had multiple delays with my closing and Heather was very informative, helpful, and proactive in updating the financial aspects of the transaction as the closing dates shifted. I definitely credit Heather in making, what could have been a very stressful process, an extremely enjoyable and positive transaction. Thank you, Heather and Agnus!
– KSchwartz (Zillow.com)
Heather was very patient and knowledgeable. She helped us close on time when we change mortgage types halfway through the buying process. Without her hard work and kindness we wouldn’t have been able to move in to our new house on time
Best in the Biz!
Heather Prather and her fantastic team at Infinity Mortgage are the best in the business. I have worked with Heather on both my home purchase and refinance. Every step of the way, Heather provides attentive professionalism and quality service that puts Infinity Mortgage in a class unto its own. So whether you are a first-time homebuyer or shopping for a great rate and want a first-class experience, I highly recommend Heather and her team.
I have worked with Heather a couple of times and I cannot recommend her more! Her communication is excellent, she is always accessible, and she works hard to get the best deal she can for you. I have never felt pressured to do something I didn’t want and I’ve come out with some excellent deals. I recommend Infiniti Mortgage 100%!
-Paula Gonzales (Zillow.com)
Heather was awesome to work with. Completed a refinance with a great rate. Heather was the most professional and kindest person I have ever dealt with. Communicated regularly with me to let me know where everything stood. She made the whole process completely easy for me.
-Andrea O (Zillow.com)
Everything was done in such a professional and timely manner. They are the best. Would recommend to any one looking to buy or refinance. Keep in touch with me the whole way.
-norie grissom (Zillow.com)
What I am about to say about Mrs. Prather is not a cliche. She has been an answer to prayer for my family. From the very second that we began to work with her, it was an ongoing, diligent press on her behalf to getting us the best deal possible. She got me qualified on a VA LOAN and we literally CLOSED IN 30 DAYS. If you hire this lady to work for you, BEWARE, she is going to be very honest and sincere and you will experience a rare high level of integrity. PS- Thank you Mrs. Prather for the extra present you gave us at closing. YOUR THE BEST!
Everything went as good I as I could ever hope for. Everything was so quick and painless. Started the process and closed within a month. It was wonderful to work with someone so efficient.
After going 2 rounds with a National Lender (that promises to rocket through the process), I was consistently frustrated by their title co. I started to look locally and found Heather @ Infiniti and being a professional myself, was immediately impressed with the personal service and constant contact. We had a couple of bumps, but she was able to go to bat for my wife & I and got things worked out. We re-fi’d with the rate we wanted and in the time frame we needed. I would ABSOLUTELY recommend Heather and her team @ Infiniti Mortgage if you want it done right the first time!
Fabulous customer service!
From start to finish, our experience with Heather was wonderful. I was impressed the most by her accessibility. No matter what question we posed or what situation was brought to light, Heather patiently, kindly and thoroughly explained and took us through the process. I honestly don’t know how her service could be improved upon.
Heather was extremely helpful in making sure we had all of our paperwork together. She also contacted us as a heads up to be on the lookout for emails
Heather Prather and her team are unmatched in their skills and expertise. My fiance and I just bought our house in just a little over a month with the help of Heather. She is extremely knowledgeable, helpful, and kind. My favorite thing about Heather is that she works quickly without any runaround. I highly recommend Heather and her amazing team at Infiniti Mortgage.
Nothing could have been better!!!
Heather is extremely helpful and supportive in meeting the needs of the borrower.
Heather takes into consideration the needs of the borrower and shows concern and care to her clients.
Infiniti Mortgage can get you the best rates and is easy to work with.
Heather Prather, at Infiniti Mortgage, found us the best rates and the lowest closing costs for our refinance. We were able to go from a 30 year mortgage with 25 years left, to a 15 year mortgage, so that we will be done paying off our house when we are ready to retire. Heather is clear, friendly and fast. She can work with you over email and phone if you don’t have time to go to her office. I highly recommend her!
What a GREAT experience
My wife and I decided to refinance our home. I went online and filled out one of the online rate requests. I was then told I would be contacted by several lenders. I was ok with this until I was contacted by several companies that obviously did not care about me nor did they want to give out rates until I gave them permission to pull my credit. All I was trying to do was get some rate information. THEN, I was contacted by Heather with Infinity Mortgage. She was very professional. She gave me the rate information I requested as well as some other great advice that I used when I was dealing with some of the other lenders. My dealings with Heather were very professional, she was definitely looking out for my best interest and her advice was spot on correct. I will definitely recommend her to others and I will use her if I purchase other rental properties.
-Bryan Nigg (Zillow.com)
Heather is so helpful and really makes you feel like you are in good hands. We have worked with her twice now and she really goes above and beyond to help her clients get the best possible rate and make the transaction as smooth as possible. Highly recommend!
Heather took care of everything , and then explained all the details to make sure we knew exactly what was going on. She scheduled all our appointment with the title company and let us know about any communications and e-mails we may have to respond to. Heather provided us with a complete list of documents needed to make this procedure easy.
She’s a Pro
Heather Prather knows her stuff, is professional and responsive, and engenders confidence. We have worked together on two (maybe three?) occasions, and she has been great each time. I have referred her to others and will continue to do so.
Go with Heather
Heather rocked. She got us a low rate with minimal fuss. Saved us a ton of money.
We’ll pay off our mortgage way sooner than expected, paying far less than we would have otherwise, and our monthly payment hardly went up at all. Not to mention no more FHA mortgage insurance, which was expensive and not paying down the loan.
Very good on details and very efficient in getting things done. We had no problems with any of the interactions. There was very personal attention for all parts of the process. Would highly recommend. Have sent several people to Heather and they have all been very satisfied. Best experience I have had in the housing market.
Heather was awesome. The whole process took only a few days and I was closed before interest rates went up again. I have used Heather before for a refinance and she was awesome back then.
Best and Easiest Experience
Heather was very helpful with my refinancing process. She was able to help me fast and stress free. Best experience I have ever had with a mortgage. She worked hard to get me the best options available and also worked around my schedule which I was very happy about. I would recommend heather to anyone! She is honest and reliable.
I cannot thank Infiniti Mortgage enough for helping us purchase our new home! This is my second time working with Heather and I wouldn’t hesitate to call her again! She is professional, knowledgeable, detail oriented, and is always looking out for our best-interest! She helped secure the lowest interest rate possible, with almost zero closing costs. She kept us well-informed from start to finish and ensured there were no surprises along the way. It has been a real pleasure working with Heather (again)! I would highly recommend Infiniti Mortgage for anyone looking to purchase or refinance a home!!